What Information do we collect?

When commissioning our service for a personalized drawing, as appropriate, we collect information from you such as your real name, address, phone number, email address including details of your form of payment. You may however, visit our website anonymously.

What do we use your information for?

We treat any information we collect from you with the strictest confidentiality. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever without your consent, other than the express purpose of delivering your commissioned artwork or service requested by the customer.

The email address you provide may be used to send you information and updates pertaining to your commissioned artwork, in addition to receiving occasional company news, updates, related products or service information, etc.

Note: You may unsubscribe from receiving any future emails at any point and a link at the bottom of each email is provided.

How do we protect your information?

Our business utilizes secured online platforms with proven track record in data protection and is among the leading brand in the industry.

Do we use cookies?

We do not use cookies.

Do we disclose information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting or business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety.

REFUND

A full refund is available or if you would like to get a replacement then we have that option too if there are any unfortunate issues you found to our product such as the Frame is not properly made or broken. But to avail any replacement or full refund, you must provide any proof of documents of purchase which can be either the money receipt, etc. Also, during receiving the package or our product you must check it immediately and confirm with us. A full refund option or replacement option will be available for 3 business days after receiving our product.